Roy Inch & Sons Home Services by Enercare Reviews

Average Customer Rating
4.8/5 stars based on 6,253 Reviews
rob C.
st. thomas, ontario
"Knowledgeable, thorough"
robert(deceased)/ karen B.
london, ontario
"Excellent customer service Cleaned up area afterwards Explained what he was testing and outcome"
john B.
london, ontario
robert T.
lambton shores, ontario
"new ownership are making stuff confusing for tradesman and LONG TIME CUSTOMERS! i might consider going LOCAL?"
jacques B.
london, ontario
"The technician was knowledgeable and with excellent customer service skills."
lorie V.
london, ontario
"The job was done quickly and efficiently and at the rate that he quoted us beforehand"
judith K.
london, ontario
"Knowledgeable, helpful, very good at solving problems"
kelly B.
london, ontario
"Timely, personable, explained things well"
brad C.
town of plympton wyoming, ontario
"Polite,knowledgeable service tech"
vaughan R.
london, ontario
"An excellent job and great person personality"
david S.
london, ontario
"Craig is alway so thorough in making sure both our air conditioner and furnace are cleaned and in good working order."
kelly S.
belmont, ontario
allen R.
ailsa craig, ontario
"the technician is a very personable young man who does an excellent job of explaining the procedures involved. He willingly shares info and answers questions while doing efficient quality work. He shows no frustration when confronted with a minor obstacle. HE'S A KEEPER !!"
juin B.
london, ontario
"All is working well!"
ruth A.
london, ontario
"He phoned ahead, arrived when he said, worked promptly and efficiently."
jim P.
london, ontario
"He was friendly, polite and efficient."
mohan K.
london, ontario
linda K.
london, ontario
"Craig and his trainee Luke were neat in appearance, wore masks at all times, and communicated in a professional manner. They were both friendly and polite."
aaron C.
london, ontario
richard H.
strathroy, ontario
"Called before arrival. On time. Polite. Efficient. Kept me appraised of what he was doing. Explained results."
jim B.
london, ontario
tom L.
london, ontario
"The service person was so helpful, careful and thorough in working on our heater/air conditioner."
david P.
london, ontario
"Provided me with very good service."
bonnie K.
london, ontario
"The technician explained everything he was doing and answered all are questions"
sandi W.
london, ontario
jane B.
london, ontario
"Very laid back and personable men to work with felt comfortable with them right away ..honest and friendly not pushy"
tim A.
london, ontario
"Very friendly and informative."
debra M.
mount elgin, ontario
"Very informative Worked quickly"
leonard H.
lambton shores, ontario
brian T.
london, ontario
jaap B.
london, ontario
"He explained some things to me and was very helpful and polite. I think he was very thorough."
murray W.
london, ontario
"Called ahead and arrived on time but was unsure what unit he was to inspect."
pam W.
london, ontario
brian M.
london, ontario
steve B.
london, ontario
"Technician explained everything well."
brad S.
london, ontario
"They were able to solve a location install issue right away."
dean F.
london, ontario
"Outstanding service!"
mark B.
rodney, ontario
"Service is top notch with any concerns or questions answered. Dependable and reliable."
shirley A.
london, ontario
"Friendly service, on time, tidy"
nancy H.
st thomas, ontario
"Josh was great"
brenda A.
london, ontario
harold T.
london, ontario
"We've dealt with Roy Inch for many years and have always been very satisfied with their work and the courtesy of the employees."
buka C.
camlachie, ontario
"Great and friendly service as always Your scheduling was mixed up at your office and your service technician came a day early. He phoned in advance so we were able to accomodate him."
stephen K.
london, ontario
"Ryan was very informative and did an excellent job."
eric L.
st thomas, ontario
larry C.
london, ontario
"Michael, was the name of the technician and he was very courteous and friendly. He was very informative. He went above and beyond. Very professional."
pat F.
london, ontario
jane W.
st thomas, ontario
"I have always been satisfied with the service but the new arrangement with the billing and doubling of the price are concerning and disappointing. I may have to look elsewhere,"
bill E.
london, ontario
"Did not fix the problem. Only did a work around."
kay H.
watford, ontario
"Rick is always on time and sometimes early as with latest visit. Explains and answers any and all questions."
pamela F.
london, ontario
"Booking the appointment was a problem. After getting a confirmed appointment it was changed late in the afternoon to a different day, the only day that I had previously indicated I could not do."
brenda D.
london, ontario
ernie M.
london, ontario
cindy M.
london, ontario
lily R.
london, ontario
joanne V.
london, ontario
"The technician described what he had done. He also answered questions I had pertaining to the new info I had just received."
john M.
london, ontario
"Took his time did good job"
murray M.
ilderton, ontario
"Technician was professional."
susan L.
dutton, ontario
keith A.
london, ontario
"Technician was veery thorough, and informative."
gary M.
london, ontario
david L.
london, ontario
gayle S.
thorndale, ontario
mr jackson J.
windsor, ontario
"They did a good job and cleaned up after themselves"
tony S.
london, ontario
"Rep was pleasant, answered my questions about the service."
tom P.
london, ontario
"Matthew was very thorough, professional and friendly. He explained everything very clearly."
ken M.
london, ontario
"Friend;y and pleasant."
grant M.
london, ontario
"Robert took great care to explain how our older equipment should be maintained."
wayne W.
london, ontario
"The furnace was okay when he left. Not being a technician I don't know what maintenance was required."
michelle C.
thorndale, ontario
"He was ontime, friendly, professional, and explained the situation in plain language."
denise E.
st thomas, ontario
"Totally didn't expect service on a holiday, even though I used the online booking system. Our tech was knowledgable, courteous and gave us all our options. Even inspected water heater to ensure no other services would be needed."
ernie M.
london, ontario
"always professional and does good work, honest"
susan L.
london, ontario
amy M.
london, ontario
"Very friendly and informative. Completed what was asked. Appointment was rescheduled by Roy Inch the day prior to expected appointment which is why 9 was given."
yvonne V.
london, ontario
jean M.
st thomas, ontario
"Josh is very pleasant and answers your questions and explains things to you."
gail N.
london, ontario
"courteous, punctual, provided explanations and photos of any problems"
fixedright A.
st thomas, ontario
louise M.
london, ontario
"Brandon is always polite, and does an excellent, and thorough job."
john S.
london, ontario
"Technicion explained services being provided. He also explained about future changes in the service plans that were under development at present time."
mrs. colledge C.
st. thomas, ontario
"Brandon has always done a good job here and is very pleasant to have in your home. If he finds something I need to know downstairs hell bring it to my attention."
lorie H.
london, ontario
"Polite, professional, on time"
bryan G.
london, ontario
"You installed within 24 hours of our order. Dan & Noel were exceptionally easy to be around, respectful of our space, efficient and cleaned up completely before leaving. As a salesperson Dean was very helpful, explained things well, asked us what our needs were and was efficient in finding the right A/C for what we needed. He gave helpful recommendations from his experience."
rosalind S.
london, ontario
fatima D.
london, ontario
"Great customer service"
dave J.
london, ontario
"On time & no issues"
joseph B.
london, ontario
"Clean neat and tidy"
patricia S.
london, ontario
"The technician worked constantly and effectively. He answered my questions clearly. And he arrived a bit early -- hooray!"
dr chernick C.
london, ontario
"Courteous efficient informative"
bev K.
london, ontario
"I had 3 young guys here and they did a great job .Due to a misunderstanding they were excellent in correcting it and I had my AC up and running in good time ."
kate O.
london, ontario
"Technician was efficient and courteous"
james W.
arva, ontario
bill A.
london, ontario
"Very happy. Deserves a 10, except the cover was left open on our HRV."
doug C.
dorchester, ontario
bosko R.
alymer, ontario
james S.
parkhill, ontario
"Excellent service with a great sales rep that didn't pressure me and made me feel like I was going to be taken care of"
marie G.
london, ontario
"Communication, prompt and reliable."
tammy M.
st thomas, ontario
"Thourogh and informative"
cheryll J.
london, ontario
"Rick worked quietly and cleanly, wore his mask properly and patiently answered my questions."
bill W.
london, ontario
"Work was done well on a hot day."
michael C.
st thomas, ontario
martin F.
london, ontario
charles G.
london, ontario
brian D.
london, ontario
cornel B.
london, ontario
"Did everything that was due, no significant outages."
roger R.
london, ontario
"The technician hooked up our gas stove and was great in helping us with the burners and testing them, etc.,"
mrs shirley W.
london, ontario
"Technician was very knowledgeable"
stephen W.
london, ontario
"Great service. However, new pricing/membership options were not fully explained or compared to the previous maintenance membership plan so no subsequent booking was made. Online details on plans do not appear as optimal to our needs as the previous plans and pricing is not as competitive."
gerald M.
london, ontario
"Excellent service."
brian S.
london, ontario
bev J.
london, ontario
"Michael took the time to thoroughly check and clean everything. He was very friendly and respectful."
doron T.
ilderton, ontario
"Mike is awesome. Helpful, courteous, knowledgeable and personable all things you want it a great service provider. Which he is"
fred s.
london, ontario
rajesh v.
london, ontario
"Greqt"
paul G.
london, ontario
"Knowledgable, expedient service technician"
mr. breen B.
innerkip, ontario
"Very professional explained everything he did Had some good hints and treated our house and dewling with respect"
james P.
london, ontario
"Richard came within 24 hours of our call, which was great as our AC had broken while we were away. He had it fixed within ten minutes and our house began to cool again."
harvey L.
london, ontario
scott W.
dorchester, ontario
"Technician was knowledgeable, professional, friendly, and helpful."
peter/lynd S.
st thomas, ontario
"He told me WHY he was doing things/tests, etc"
donna F.
london, ontario
"Very friendly, explained everything."
jannice S.
ilderton, ontario
"Richard, has been my Technician for years and he is very knowledgeable and proficient in keeping my furnace and heat pump working efficiently ! He is very considerate and polite as well. I have trust in his work!!!"
barb C.
london, ontario
"Prompt and pleasing"
mrs farrow F.
london, ontario
"Friendly, fast and efficient"
mark D.
london, ontario
"Nick was excellent and professional"
jenna S.
london, ontario
"Fast and polite service. Cleaned up my carpet after some mud stains were left"
albert L.
london, ontario
"Technician took the time to explain the problem and how to rectify it."
joan O.
london, ontario
lambert N.
london, ontario
"The technician arrived in good time, worked steadily, and explained what he had done and what the results of his testing were."
josephine F.
london, ontario
"Marcus was very respectful and did not leave a mess ,Arrived on time and answered all our questions ,its so nice to have the same technician every year. Thank you Marcus."
shirley S.
london, ontario
"He was respectful and pleasant. He answered my questions and gave advise to help us"
dan E.
london, ontario
"Cant comment on the workmanship but can on the attitude and professionalism of Brandon. Kudos"
james M.
st thomas, ontario
ellen I.
london, ontario
"Polite and knowledgeable"
mabel P.
london, ontario
"the technician arrived within the allotted time and did a good service to both furnace and air conditioner"
bruce B.
london, ontario
"Ryan is a very nice, polite and professional young man. He worked quickly and efficiently to resolve our plumbing issues."
joanne M.
london, ontario
mr glinski G.
aylmer, ontario
noelle P.
london, ontario
"The technician was prompt, very pleasant and explained things as went. He provided some useful advice running the humidifier."
irene F.
london, ontario
"As always on time with call ahead, as well as courteous & friendly"
allan M.
london, ontario
stephen K.
london, ontario
nick M.
london, ontario
"Everyone involved was fantastic from start to finish. Very accommodating, knowledgeable and easy going."
james H.
london, ontario
"Came when he said, even though it was only for a filter he didactic make you feel it was unnecessary."
tom N.
london, ontario
"Very professional, friendly and informative."
marcus E.
london, ontario
leroy M.
london, ontario
carolyn P.
st thomas, ontario
"Josh has come to our house before on service calls. He friendly, informative, respectful and does a good job."
steve B.
london, ontario
"very nice tech"
beatrice K.
london, ontario
"Repair was done well and technician arrived on time."
sally L.
london, ontario
"Matt arrived on time and ready to perform my maintenance check. He took time to put my dogs at ease before he went to work and then put me completely at ease by explaining what he had found during the check. I feel absolutely confident facing the remaining hot days of summer and the inevitable cold days of winter."
ashraf G.
london, ontario
"the thec was friendly and did an excellent job"
margaret F.
london, ontario
"Quiet and efficient"
annecke S.
london, ontario
don B.
london, ontario
jarod P.
london, ontario
"Jason was a great communicator and explained the problem in terms I understood."
delio B.
london, ontario
"Craig was very knowledgeable and friendly. He fixed our tankless water heater and explained what was wrong and how he repaired it."
tony O.
port stanley, ontario
"Prompt response and correction"
joyce M.
london, ontario
"The service person was very pleasant and competent."
stuart P.
london, ontario
"He found issues and corrected them. He explained what was happening."
john L.
london, ontario
"Plumbing technician was on time, called to say he was ahead of schedule and asked if he could come sooner or keep our 2:00 to 4:00 schedule. Was very quick and finished the job in the least amount of time. Checked to make sure no leaks were present in our sink. Job well done."
ednamay R.
london, ontario
"Very professional."
maurice R.
london, ontario
"The technician took as much time as I needed to get answers to all of my questions about A/C and dehumidifying and understanding my thermostat. He was very respectful of me and my home and was confident in his job. He did not appear to be in a rush and was very methodical and well prepared for the work he was doing."
john W.
st thomas, ontario
"tech was efficient and skilled at his job"
andrew B.
london, ontario
maureen K.
london, ontario
"He was very attentive to all the issues that I had"
king M.
london, ontario
"Good communication on when the call was set, tech on the way and in talking about the issue and fix"
charles G.
london, ontario
"Matt did a thorough job and explained all steps of the A/C Service process to my understanding and satisfaction."
mary M.
london, ontario
"No fuss no muss"
siegfried B.
london, ontario
"prompt and the technician knew what to do and the problem was resolved immediately."
david M.
london, ontario
suzanne M.
london, ontario
"He repeated tested the condensate pump to ensure it was working properly."
patricia S.
london, ontario
"Mike is very professional, friendly and knowledgeable. He does a thorough inspection and answers all of my questions."
jack B.
london, ontario
"Not perfect because furnace ran very long in exceptional heat."
dr chernick C.
london, ontario
"cordial, efficient, informative"
ruth B.
sarnia, ontario
"A one technician"
steve M.
london, ontario
"Very professional and courteous. Explained all work done and what will be needed and why"
amie S.
london, ontario
"polite. gave me suggestions. Explained issues clearly."
gary G.
st thomas, ontario
"paid with cash but did not receive a receipt or card with his name on it , other-wise he would of got a 10......."
rosemarie F.
london, ontario
"The technician was very efficient, pleasant and informative"
ross H.
kilworth, ontario
"The fellow in charge was courteous, polite and knowledgeable."
kathryn M.
london, ontario
sam R.
london, ontario
mike T.
london, ontario
"Kept me informed of what he was doing and how things looked."
bill Z.
london, ontario
don C.
london, ontario
suzanne O.
london, ontario
"great service by technician. Office staff should send an appointment reminder though"
stuart P.
london, ontario
rebecca H.
london, ontario
robert W.
london, ontario
"Ryan was thorough and personable. A pleasure to deal with."
gaye B.
london, ontario
audrey W.
parkhill, ontario
"Richard is an awesome tech who always does a great job"
mr walker W.
london, ontario
gord W.
london, ontario
"Matthew was very thorough and meticulous. He was good at explaining what he was doing and gave me needed info on my air conditioner."
nancy P.
london, ontario
"The technician was very professional. He went about his job and did an excellent job of explaining his assessments and answering all my questions."
mary B.
london, ontario
"Technician (Rob) was very efficient, professional but also outgoing and informative. Service was timely, efficient and well done."
gearld I.
st thomas, ontario
"The maintenance was done as scheduled, and a first class job by Brandon"
ms. irene K.
london, ontario
david T.
london, ontario
"Professional, thorough & provided explanations."
tom L.
london, ontario
"Richard arrived on time, listened to our problem and understood right away. He figured out the solution and adjusted the fan speed, and we are so happy with the effective cooling system now."
terry R.
woodstock, ontario
"After the initial visit - there was no follow up communication. I submitted an email using the web site a few weeks after the initial visit but still no reply."
paul W.
london, ontario
"Always meet or exceed expectations"
linda M.
london, ontario
"I contacted Roy Inch and Sons to change service from the previous owner. I didn't get verification of the receipt of my information so had to follow up and then they thought I was the previous owner. Everything was resolved for the purchase but communication was always generated by myself."
gladys Y.
london, ontario
"Matt was an excellent technician. He was thorough, knowledgeable, friendly and carefully explained any issues."
raymond B.
london, ontario
"Professional service. Knowledgeable technician. Provided excellent advice."
steve P.
london, ontario
brenda R.
toronto, ontario
"Technician did a great job and was very helpful and thorough."
mike R.
london, ontario
"I like it when technicians know what they are doing and do the job properly. They made sure that everything worked properly, and let us know what problems they encountered"
mr. mclennan M.
woodstock, ontario
"professional, polite, informative, interesting"
marilyn P.
london, ontario
"Guys were polite, professional, worked well together and cleaned up after they were finished. Also explained our new equipment to us."
betty S.
strathroy, ontario
rob L.
london, ontario
"Service was excellent, efficient and I really felt my AC and furnace were properly serviced. Very polite and knowledgeable."
susan L.
london, ontario
"Our AC was not working; I called Wednesday afternoon, within a few hours, Matt came and told us the AC motor needed replacing, and today (Sat)his brother Mike came and replaced it. Both technicians were efficient, professional, friendly and did an awesome job. We are very happy with the work they both did."
firas E.
london, ontario
"No technician showed up according to the booked appointment"
sharon B.
london, ontario
"Efficient, polite, informed me about what he was doing and where he needed to be."
harold T.
london, ontario
"Called before he came. Friendly. Didn't take long to install the part."
andrew S.
st thomas, ontario
frank C.
london, ontario
"Craig provides excellent service"
donna R.
forest, ontario
"The service was quick, thorough and the tech was personable."
katherine E.
aylmer, ontario
"Technicians were respectful, professional, competent and very helpful. Installed a new thermostat and took time to explain how to use it."
scott S.
london, ontario
jennifer S.
sarnia, ontario
linda L.
london, ontario
"Competent, knowledgeable, polite"
nicole B.
london, ontario
"Matt phoned ahead, was very professional, knowledgeable and helpful in explaining the problem with the unit. He also took time to check the interior readings and gave me some suggestions on the upkeep of the current unit and what I may require when replacement is due."
gerry S.
london, ontario
"very cordial, friendly and professional"
doug W.
dorchester, ontario
"quick, pleasant and efficient."
bessie F.
london, ontario
"The technician found the problem with the furnace and fixed it."
donna B.
london, ontario
"He did a great job and was friendly."
ron B.
st. thomas, ontario
john L.
st thomas, ontario
"Immeadiat response on weekend"
lisa L.
london, ontario
"Technician was very professional and we were very pleased with the service provided."
ryan T.
london, ontario
"Perfect service"
christine D.
london, ontario
"great service"
grace L.
london, ontario
"Very knowledgeable and friendly"
aaron W.
london, ontario
penny G.
london, ontario
"He took the time to research a solution for us and then installed it and it works perfect"
misty M.
london, ontario
kim J.
komoka, ontario
"The service call was made promptly and the situation was corrected well."
kathy H.
london, ontario
"Matt was prompt, respectful of my home, explained everything well and with knowledgeable information! Thank-you Matt and Roy Inch and Sons! Sincerely, K. H."
ed B.
london, ontario
"Steve listened well. Demonstrates an excellent understanding of the content areas of concern to us. If the technicians you send are equally competent we will be pleased."
chester K.
st thomas, ontario
"never give 10, nothing is perfect"
jacek C.
london, ontario
kathy O.
st thomas, ontario
"Brandon was efficient and explained everything he did and answered my questions. Very pleasant young man"
lucille G.
london, ontario
"Technician was very polite and explained the problem and the process"
william R.
kilworth, ontario
"Robert was more than helpful. Spent productive time doing the maintenance of our heating and cooling system as well as explaining how to achieve the highest and best use of our system. He is a real professional. I highly recommend him."
sharlene M.
london, ontario
"Rob was here once before during covid & I was comfortable having him in my house. Knowledgeable & friendly."
bill K.
london, ontario
jim M.
london, ontario
"Very punctual, pleasant and respectful."
sharon L.
st thomas, ontario
"Very helpful, very informative"
mr thompson T.
st thomas, ontario
"good job"
gord S.
dorchester, ontario
"Craig is the best Service Expert by far !!!"
bruce B.
london, ontario
"Your technician even cleaned up cobwebs around the furnace. This was greatly appreciated!"
donna N.
london, ontario
"TECHNICIANS VERY EFFICIENT, ANSWERED ANY QUESTIONS INSTALLED IN A DAY AND HALF , MURRAY STARK GREAT PERSONALITY IN SELLING EQUIPMENT, FOLLOWUP SEVERAL TIMES"
paul B.
london, ontario
warren S.
st thomas, ontario
"He was very professional, friendly and helpful."
john N.
london, ontario
"Good service. Competent service person."
katherine B.
london, ontario
"the a/c wasn't working and your technician found the problem. I don't recall his name, although he did introduce himself to me."
wilhelmina V.
london, ontario
"The work was done very efficiently and in time. It was a great job. Well done!"
orville J.
london, ontario
brenda S.
london, ontario
"Excellent worker. Very informed told us all he was doing.very nice gentleman"
alex P.
london, ontario
colin H.
st.thomas, ontario
"Arrived on time, Quickly examined furnace and auxillary equipment to discover electricity was turned off to furnace."
pat K.
woodstock, ontario
"Very pleasant, informed tech"
andrew L.
london, ontario
"Scott was friendly, explained all our options clearly and patiently. Loved the service!"
jeremy H.
london, ontario
"On time, friendly, answered my questions, fixed the main problem as well as another noise issue."
ms surtees S.
london, ontario
john Y.
london, ontario
"Service agent notified us he would arrive in 10 minutes, showed up n time and did a great job."
sheila G.
london, ontario
"We where happy"
william H.
london, ontario
"that info is in my review"
sue M.
london, ontario
"Jason Kobal was an outstanding representative"
cheri V.
london, ontario
"All the servicemen have been very pleasant and courteous. Work was timely. The first fellow who came for maintenance turned off lights, locked side doors before he left. The installers - someone left fruit cellar door open, left basement lights on, and left side doors unlocked"
p w buckingham B.
wyoming, ontario
"We are always very satisfied with Richards work, not matter what he is doing"
simon W.
london, ontario
"Marcus was great. Very helpful"
lucille G.
london, ontario
barbara P.
london, ontario
"Arrived on time for appointment. Did a great job and explained things to me very well and changed my batteries for my thermostat."
brian D.
st thomas, ontario
tony D.
london, ontario
"Thorough and knowledgeable."
david C.
london, ontario
"The insulation around the copper piping was replaced very quickly. Very pleased. I just have a question on the bill - not sure what MBRSHIP Savings Rec.: $122 (not applied) is? ($150 seemed a bit steep for a very quick fix.)"
robert W.
london, ontario
"Matt arrived in good time, was personable, and completed the work efficiently. He then explained what he'd done, an how the stem was working. He also resolved a billing issue with the office."
joan H.
london, ontario
"I was worried about the washing machine connections and Ryan came out and checked it for me, which brought me peace of mind."
paul W.
london, ontario
"It was all very good."
pamela S.
london, ontario
"Professional efficient courteous knowledgeable showed respect for carpets etc on time cleaned up"
nancy W.
london, ontario
paul J.
london, ontario
"Arrived as expected, called to confirm arrival time, pleasant, courteous, efficient, serviced A/C unit as required."
sue L.
london, ontario
"The sound after the air conditioner stops is now gone! A great relief...the tech really hunted down the problem. I now feel confident that there is no safety issue."
janet M.
london, ontario
"He was polite, respectful as well as knowledgeable and answered my queries ."
joyce M.
london, ontario
susan/john M.
london, ontario
lisa S.
st thomas, ontario
bob B.
grand bend, ontario
"Richard has been our service rep for some time and his father before that. He has always been up front with us and kept our heating and cooling system operational. Keep up the good work!"
david M.
london, ontario
"The quote sent to me indicated that it was for the equipment discussed in the house but upon close review, it was for much lesser equipment. The rep was to get back to me with a price fir the better equipment but I never heard from him."
faith T.
london, ontario
aquafit clinic C.
london, ontario
"Techs were friendly and professional. They made sure the job was done correctly. They discussed with me what they had done and pointed out a few things with the system I was unaware of."
saria Z.
london, ontario
"Great service, Only one thing that they couldnt come on the scheduled day because of them being busy and we had to reschedule the next day but it worked well this time but could be a problem if I had other appointments the next day."
jaime K.
london, ontario
"Although I can't remember his name, the service provided was amazing. I am very happy to have called!"
darlene M.
st thomas, ontario
"Nick was very friendly and professional. He did a good job and was very thorough"
teresa E.
london, ontario
"Nick was prompt and quietly went about doing the maintenance."
harold C.
london, ontario
debbie G.
aylmer, ontario
"The techinicians were very knowledgable, professional and respectful. Luke identified problems with my sewage pump when he was installing a new water heater. A technician was quickly sent out within the next week once the replacement valve arrived in their possession. They go above and beyond."
trevor H.
london, ontario
irene B.
camlachie, ontario
"The service man was very knowledgeable and was happy to provide me with information and instruction."
jeff T.
london, ontario
"The technician was very polite, efficient and prepared."
john C.
port stanley, ontario
jessica B.
sarnia, ontario
"Still waiting for quote"
adam M.
komoka, ontario
"$235 for 15 minutes to clear a drain? Little excessive."
mrs kotrly K.
london, ontario
laura M.
london, ontario
"Richard and his assistant arrived on time, were very friendly, professional, and knowledgeable. They even finished the job in less time than was allotted."
peter O.
london, ontario
"Solved the problem quickly and efficiently. He also answered all our questions with patients and knowledge."
jenn P.
london, ontario
betty D.
london, ontario
alex S.
london, ontario
"Craig was efficient and courteous."
brittany W.
sarnia, ontario
"Very knowledgeable, very straight forward, and very friendly."
michelle D.
london, ontario
"Good service. Professional, friendly and answered all of our questions."
lesley B.
london, ontario
"Behaviour of technician"
viola S.
london, ontario
"I can always depend on Roy Inch & Sons for punctuality, a fair price and great service."
randall S.
london, ontario
"It was very hot that day and you technician was very informative and efficient."
tom W.
london, ontario
"The rep did excellent work"
donna B.
london, ontario
mr. small S.
drumbo, ontario
"Very thorough"
brock F.
london, ontario
roy K.
london, ontario
"technician was professional & knowledgeable"
paul B.
st thomas, ontario
"With the person that come to my house I would give a rating of 10 . Vary pleasant and competent . As I had called the 24 hr service # twice and did not get any real help first time response was it is getting dark soon and not safe for tec the second time the next day the answer was that the tec as it was a holiday would most likely not have parts, so I said ok and just called London office the next morning. So vary disappointed in the 24hr call line. When I spoke to the London office they were pleasant and had help to me that day. It turned out to new a new thermostat. So local london office 10 out of 10 tec that came to house 10 out of 10 24 hr call line 0 out of 10"
maryjane M.
london, ontario
"Marcus was very efficient and answered all our questions. He was very professional."
craig N.
london, ontario
"Very courteous and knowledgeable. He also installed our new faucet as requested . He cleaned any mess that he made when installing our faucet."
kevin K.
london, ontario
"Explained every step."
pamela F.
london, ontario
"Technician was early, professional and got things working quickly. He answered all m questions."
lucille B.
london, ontario
"Technician on time , respectful - polite .He did a thorough diagnosis of the problem , and was able to resolve the situation ."
sami E.
london, ontario
"Prompt, speedy, professional, and courteous service."
german C.
london, ontario
"Excellent service and great technicians"
joe H.
grand bend, ontario
"Very professional site assessment. Please send me literature describing the features of the air conditioner that we purchased"
ron B.
shedden, ontario
"The technician was thoroughand explained what and why he was doing what he did. Further, he was professional and expressed himself clearly."
marilyn M.
london, ontario
"Answered my question directly."
clare K.
london, ontario
maria M.
london, ontario
marilyn K.
woodstock, ontario
dan T.
st thomas, ontario
alex P.
london, ontario
"Roberto explained step by step what he was doing and did not mind me watching"
joyce M.
london, ontario
ross D.
london, ontario
"We view Craig Hern as 'our tech rep'. I ask for him especially, and your staff always find a way to make that request work. We like Craig because he is: 1 Considerate of our home and of us 2 Is happy to answer all our questions completely and always makes it a point at ask if there are any other questions or comments we may have. 3 Your telephone crew are first rate. Everyone is personable and helpful. I'm impressed that they will look for ways to get us onto Craig's schedule."
melodie S.
st thomas, ontario
joan S.
london, ontario
brown B.
st thomas, ontario
"Checked A.C. over carefully Explained what he was doing."
dana T.
woodstock, ontario
nordale E.
london, ontario
kevin P.
aylmer, ontario
"Very professional and took the time to explain things to us."
paul F.
london, ontario
ms. B.
london, ontario
diane W.
london, ontario
james C.
london, ontario
"Our problem was a Hydro one and he took the time to explain my Hydro Panel box to me. I would say you have an A-One Technican. Our experience was an Upper for us especially in these Covid times."
earl P.
st thomas, ontario
cheryl M.
st thomas, ontario
"Josh is a true professional. Courteous, knowledgeable, and thorough in conducting the annual maintenance on my central air."
robert J.
london, ontario
"Craig Hern"
dr. southern S.
london, ontario
"Excellent agent for your company. Very respectful and careful of our home. Explained everything clearly."
patrick D.
london, ontario
"An excellent and professional service experience"
tara B.
london, ontario
"Would of given a 10 if I didnt have to wait 13 days to have hot water tank installed. Scott the sales guy was superb."
dawn S.
london, ontario
glenn T.
london, ontario
"Craig has been servicing our furnace and air conditioner for many years and if it were not for his professionalism, knowledge and overall great personality we would not continue having Service Experts (Roy Inch) handle our needs. In the past we have had other technicians who did come to service our units and they were not as professional and one many years ago used to talk down to me as a woman because he felt that I would not understand, which I did not appreciate. Craig Hearn is truly one of a kind!!!"
diane M.
london, ontario
"Nick was extremely kind and considerate, and he answered all of the questions I had for him."
mark W.
london, ontario
"Everything was done quickly."
lindi D.
london, ontario
"Very friendly, explained everything in detail and gave advice, cleaned up before leaving."
gwen H.
arkona, ontario
teresa M.
london, ontario
"Roberto was very courteous and found our issue right away. The call was an end of the day call but he went out to get the part to fix it rather then waiting another day"
pamela S.
london, ontario
"Professionalhonestfriendlyknowledgeable"
bob M.
ilderton, ontario
karen B.
london, ontario
"The guys worked very hard. They were very professional, very helpful, very courteous, very knowledgeable, a pleasure to have them work in my home."
evan S.
lambton shores, ontario
"He is very competent"
p w buckingham B.
wyoming, ontario
"We are very happy with the Service Experts service and extremely happy with Richard Scott's work and personality."
shiraz K.
st thomas, ontario
"He arrived on time. He solved the problem quickly"
barry R.
belmont, ontario
"Your technician Matt Lustig was very friendly and professional. He answered all my questions in a polite and friendly manner and explained his procedures when I asked. There was one procedure that he did that had never been completed before by any technician. When he was completing his inspection of the outside compressor and fan he asked me if I had a garden hose that would reach the compressor. I said yes and we brought my hose to the compressor. I asked him what he was going to do. He explained that he was going to wash the dirt out of the compressor fins. He said that washing the dirt away would make the compressor more efficient and possibly increase its life span. I was extremely pleased to hear that!!! Matt was GREAT! He gave me his card before he left. I told him his card was going on my fridge. Next year when my air conditioner maintenance is due I'm asking for Matt!! Make sure you keep him!!!!!"
michael B.
london, ontario
"Professional, Knowledgeable, Courteous. Explained each step of the check over process and answered all my questions. Undoubtedly the best tech to service my equipment ever."
joan H.
london, ontario
"I received answers to my questions and the technician was very knowledgeable."
denise E.
st thomas, ontario
"Josh has serviced our units a few times before. Always knowledgable. Diagnosed and repair something I couldnt explain clearly. Always kind and courteous"
genevieve M.
st thomas, ontario
brad H.
london, ontario
dawn/don H.
komoka, ontario
"Friendly, gracious in answering questions, direct in his checking the air conditioning unit"
bruce M.
london, ontario
"Work was delayed by Roy Inch for 3 days after initial appointment due unforeseen circumstances (a scheduling issue) otherwise I would have given a perfect score."
mike R.
london, ontario
"I was pleased that repairman arrived at the time he said. He found the problem quickly and was able to obtain a replacement part quickly"
richard M.
london, ontario
"The tech is very good.Jason checked all my equipment,& made any necessary adjustments.He answered any questions i had.His work area was left clean,& tidy.VERY PLEASED!."
rachael D.
london, ontario
"Marcus was very polite and informative as well as rspectful"
don C.
london, ontario
"Usual excellent service every year !"
mr defreitas D.
london, ontario
"Did a very through job. Able to answer all questions."
peggy C.
strathroy, ontario
mary jane E.
dorchester, ontario
"Initially, not happy. First available date for leaking hot water heater - July 25th. Wait listed. Due to a cancellation, servicemen came July 17th."
amanda C.
london, ontario
"Friendly, quick and efficient . Knowledgeable"
sandra R.
london, ontario
wade A.
london, ontario
"everyone so very professional, they answered all our questions, They sure knew what they were talking about, Explain how everything worked."